David Hayton Prestige Cars - Carlisle

Humza Ali

Not a great experience

Payed a deposit to save a car then found out it didn’t have all the features I want and instead of refunding the deposit they use it as a bribe to make you buy the car or spend more money. Even offer more discount but Insist they still can’t refund the money. Make that make sense

Claim that we are too far through the process. even though no formal paperwork etc has been signed. And car wasn’t prepped.

No principles at this company would avoid even doing business. Lost my trust.

James Dent

Well looked after by Jonny at the Penrith branch. No hassle at all! Genuine great guy! Definitely be using David Hayton again!

ashley brough

Got a car from here last Feb i wouldn't advise buying a car from here got 1 year warranty with my car that cover not a lot. Had 3 faults with the car that said warranty wouldn't cover. After getting a full MOT and service to the car more problems come up. Very old oil in the car after they told me they gave it a full service before I got it. So anyone wanting a car from here I wouldn't. I have tried to call and talk to someone. To get someone to get back to you it is now 11 months no one has got back to me yet

BPS

Excellent service from Gavin, Ben, Josh and team. It was a long wait for things to work through on my side, but it was eventually all sorted - then on the day of collection, there was an issue with the car, rather than just letting me collect it anyway, they fixed it and brought it to me the next day! I also liked the fact they have a large varied selection indoors too, which due to harsh lighting, showed up every single mark on the car so I knew what I was buying - some marks I can't even see now! I hope this will be the start of a long relationship for our family with a local garage.

Inan Suruk

I have been looking a car over 5 mounts one day my friend told me to look in David hayton . First think i like to thank to Ryan Ferguson deep from my heart. Unbelievable kindness, wonderful person, smart, friendly, helpful most important part of him is honesty. Its been long time for me to see Al this skills in a person fully loaded. I can also say the similar thinks for other workers . Because Ower the phone or face to face I felt from the starting point untill the end very good. Welldone every member of the autostore Carlisle . For the business part of my experience is everything was very smooth,clear and fast. I would definitely recommend to anyone looking for car . Please go to store and feel that atmosphere.

Dave Wilson

Never again. Bought a second hand 508 from here and within 12 months an injector had malfunctioned on what was sold to me as a brand new engine. I contacted the Carlisle branch expecting the kind of service and treatment I had had when I bought the car. Wrong. They didn't want to know. I bought the car as it allegedly had a brand new engine in it and stupidly, perhaps, assumed that it would get me a few years of trouble free motoring to get me to work and back.
No courtesy car was available which meant I had to fork out nearly £300 on a hire car to get to work and back as their service department couldn't fit me in for nearly two weeks.
When I finally got them to look at the vehicle they sold me, I was informed that it would be over £120 just to put it on the diagnostic to determine the trouble even though I had had it on my own code reader and told them injector 3 had malfunctioned. 45 minutes and £120 later I was informed that injector 3 had gone.
I have now been quoted over £550 to replace one injector from them.
The service I have received from David Hayton's is nowhere near what I would have expected from what I thought was a reputable company. I have definitely not been made to feel like a valued customer. Avoid.

Joseph Scott

Bought an 8 year old used car here with finance. The staff here were amazing, very helpful and very quick to get problems sorted with the car before selling it to me, including a full service, private plates printing ready for me to fit and they had everything done in a matter of minutes. A very pleasant transaction. If you want a car from these lot, they will look after you. Shout-out to Oliver, a salesman there who looked after me during the purchase period. Cheers!

Karen Thomas

My husband bought a peugeot boxer van from this dealership. After much research he bought the above and it has been very pleased with the vehicle, it more than does the job needed. Also all the sales /admin staff were and continue to be informative, helpful and professional. At no time was there a hard sell, just facts and then allowed to go away and think about it. We came back and will probably also consider our next car when the day comes to buy another one.