FONTAINBLEAU AUTO SALES, INC. - Mandeville, Louisiana

Sherri Esteves

I wish my family and I would have read these reviews before making a purchase through a friend of Fountainbleau Auto Sales. The owner lets him use his business license. It’s been a nightmare!! Please ask for a CARFACTS report, have the car checked out by a certified mechanic, ask too see the title and registration and DO NOT I will say it again DO NOT pay with cash please!!!!
Oh, that bill of sale and temp tag is no good!

Renee The Gallery Salon & Spa

I am shocked by some of the reviews. However used cars have issues because they are used, they will have wear and tear. When you buy a car at an auction to sell on any lot, you are unable to do a full inspection at the time and most are now online with limited visibility to how well it runs or the cosmetic details etc. It is wise to have a nearby mechanic look it over perhaps on a test drive to see how it checks out before purchase. Warranties are recommended with any used vehicle as a safe keeping for unexpected issues. The dealer is not trying to rip anyone off with selling a car with unforseen issues that may arise which would be very bad for business. The owner does fix issues on cars before they are listed for sale and price is adjusted for additional cost of repairs. I know first hand about this. He has a good heart and has been successful in the car business a long time helping people get approved with good or bad credit. Ask for their lead salesperson Mr. ROY with your next purchase.

Miss desire Independance

This is a great place to buy an affordable car. I was able to trade a car I had issues with. I was only offered $1k for it but it was worth a little over $2k. I was desperate for a reliable car so I brought my Toyota car from here. The staff was friendly and allowed me to test drive different cars alone. So far my car has been reliable and it cost me $4k. I paid with multiple money orders.

Sierra

I stopped by this morning after seeing a car I liked on their website. I called first to see if it was still available before I made the trip out there. I was a bit hesitant at first with the google reviews, but once I arrived, Roy was extremely kind, and patient with me. This was my first time ever financing a car, so I had a million questions. He explained everything thoroughly every step of the way, and didn't once get frustrated with me...which was nice because like I said, I ask A LOT of questions. The whole process was smooth and I didn't feel pressured at all (that was also refreshing because I've been to dealerships where I was uncomfortable and felt like I was being backed into a corner). I also got a warranty! I will definitely recommend this place to my friends.

Ladybug 88

Do not buy from these people. I was looking for a reliable car for my disabled brother-in-law and they sold me a car with serious mechanical problems and said "it didn't have any problems when you drove off the lot." A week and 200 miles later the window mechanism failed, camshaft sensor failed, car overheated and engine died. My mechanic told me both engine valve covers and gaskets were previously replaced and installed improperly and because of that the engine had overheated and damaged head gaskets before I bought the car.

Oh yeah, I was sold a "warranty". It was useless because the warranty company told me the vehicle was already damaged when I bought it, and therefore the dealer was responsible. Of course, this dealer denies any responsibility.

pk4slay12

Do not buy a vehicle from them. They will put Lucas oil treatment in the vehicles to cover up any noises and by the time you get home or the next day, you will find issues.

The warranty they offer will be no good when you go to use it because the warranty company will tell you how the vehicle was already damaged previous and the dealership knew before selling.

“It’s like having $1500 in your back pocket” .. until you find out that the warranty is completely useless and won’t cover anything because the engine is bad ?

I bought a truck to use as a 2nd work truck. The truck was great, until the next day I’m going to have it maintenanced like you should all used cars. Then the engine knock comes on and hear it stay after unless you do what they did to cover the knock. The engine will need to be replaced.

Pearl Duclos

Ray and Roy were super helpful! They really saved the day for us! My son loves his car and they made it possible when we needed it most! Cannot say enough good things! Definitely recommend them to anyone looking to purchase a good used car! Thank you Fontainebleau Auto Sales!

Jay D.

It was the worst sales experience I've ever encountered. Let me elaborate.
Was very interested in a particular vehicle on this lot. Looked it over......noone came out of office, this went on for at least 15 minutes. Went into sales office, three men sat in there. Only one spoke, and asked how's it going. We replied and asked for keys to this vehicle. Man behind the desk stated the car was clean, everything worked properly and that "Superior"? Had checked out car, and nothing was wrong. Problem is, car s tires were dry rotten, air filter was nearly clogged up, and the a/c was not blowing anything close to cold.
Once man behind the desk, who we now will refer to as Ray, was questioned, he literally blew up, became completely belligerent and said he would take 6000 cash, with no gas, no warranty, and no wash. Just count out 6k, and bye bye.
We didn't even have a chance to make an offer. Go figure, this "Ray" is the reason folks are nervous about used car sales. Funny thing is, he did however mention that sales had been slow, and that it wasn't all it was cracked up to be.
Considering his approach at sales.....it's gonna get a lot slower.
Buyers beware. I wouldn't recommend this place to an enemy.