GD Motors Used Car Sales - Bathgate

Johann Lorimer

A few things to say about this company. Following a first visit arranged between gd motors and my car finance guy. On a recorded call we have an employee (Peter) acknowledging that we would have someone coming down to see the car. Apparently, in Peter’s “27 years of being at this company” he has never known that people coming to see a car meant they would want to test drive the car. He was less than accommodating and unwilling to come to any compromise on the day, following an apparent surprise of our arrival. The car was left parked in the yard, hidden between cars. Peters exact words were “I’m not going to go dig the car out of the yard now” and gave us the keys to find the car ourselves, not even aiding us. Following this disaster I arranged a test drive myself for the following Saturday, to which Peter wrote down in his famous diary. (Famous as apparently if nothing is written in it then nothing has been arranged according to him) following this I was told we would need a £200 holding deposit (which is understandable) and I called my finance company to sort that out in front of Peter, assuring him the company would pay that the same day. This first trip had already cost £23 for a return train ticket just because the car was not brought out the yard on Peter’s wisdom. Following this, I was travelling in the next Saturday and was running slightly late, out of courtesy I gave Peter a quick call to let him know I would be running late but would still be coming, only for an extremely lethargic and unapologetic Peter to spit out the car had been sold the day before. Apparently the holding deposit hadn’t been paid and Peter had “apparently” tried to call my finance company to question this and when no one had answered the first time, he would move on to a new buyer having not said anything to anyone, including myself who was already on the way to the dealership. He was extremely quick to assign blame to anyone but himself, 0/10 sales ability as he would rather loose a sale than assist a customer to look at a car. I cannot discourage this dealership enough. I can appreciate that your not to judge a company based on one employee, except this employee has worked “27 years” at this company and was trusted to run it by himself. Not even an apology was uttered during my brief call, he just said “I can’t hold the car on a promise”. I’ve never seen such poor client management in my life.

Amanda Mcgee

Absolutely brilliant TRUSTWORTHY garage! Bought a Vauxhall Astra today and we love it the team go out their way to help and support you without any pressure to buy, car is spotless really can't thank them enough would definitely go back and highly recommend to anyone looking for a garage that does what they say Peter is great ?

Cameron Smith

Had a few issues when purchasing the van and the few weeks after. I took the van in and was told that there was nothing was wrong by the mechanic- even though engine management light keeps coming on and off. Issues not resolved. Said they'd orded a new part for the van as the drivers window switches didn't work properly and still nothing. Makes you review when you are completing the purchase so feel obliged to give a good review.

Shona Mcgurk

Very helpful team, made the buying process stress free,delighted with my new Volvo! Made sure it was serviced,motd and even did the timing belt at my request. Also traded in my old car no problem 🙂
Thanks guys

Dawn Forbes

We were greeted by friendly staff as soon as we walked into the premises and we found our ideal car almost immediately.
The sale was dealt with efficiently and our citreon cactus was delivered today .
Fair price payed and staff are willing to help and answer any questions.Thank You

Lynsey Sykes

I wanted to express my gratitude for the exceptional service I received during my recent car purchase. From the moment I walked into your dealership, I was impressed by the professionalism and friendliness of your staff.

The staff went above and beyond to ensure that I found the perfect vehicle to suit my needs. They patiently answered all of my questions, provided valuable insights, and guided me through every step of the process with honesty and transparency.

Moreover, the entire purchasing experience was smooth and efficient, thanks to the efforts of your dedicated team. From the initial inquiry to the final paperwork, everything was handled with the utmost care and attention to detail.

I am absolutely thrilled with my new car and couldn't be happier with my decision to choose GD Motors.

Please extend my thanks to everyone involved in making this experience so positive.

I will definitely recommend GD Motors to family and friends in the future and look forward to doing business with you again.

Jordan Huk

Service was absolutely amazing, Bought A car on the monday and got the vehicle by thursday. Couldnt recommend enough.

scoobyman76 ,

I bought this ford focus from GD motors nearly a month ago and not had any issues with it at all. I turned up unannounced and they were more than happy for me to look at the car and take it for a test drive with no pressure sales and just left to view the car on my own. Great bunch of guys, down to earth and had a good laugh with them. Would recommend to anyone.