Grand Prairie Ford - Grand Prairie, Texas

Calvin Brockington

At the end of the day I do love my new truck. My payments are where I want them. It’s not a bad place to buy a vehicle, but please ask to see every step of what they are saying. My salesman was a great guy and would send anyone his way.

Regarding the Service/Parts department: Between Emily Dots and Tyler Perry, They really took care of everything I needed. Excellent service all around.

Tucker Jarrett

I had the absolute pleasure of working with Cesar Fuentes, and I can confidently say he’s the best car salesman I’ve ever dealt with. From start to finish, Cesar went above and beyond to ensure I found the perfect vehicle. He was incredibly knowledgeable, patient, and never once made me feel pressured. He took the time to listen to my needs, explain every detail, and make the process smooth and stress-free.

What truly blew us away was that this was the first time we’ve ever purchased a vehicle we didn’t originally plan to buy—and it’s all thanks to Cesar!

Don Kabetzke

Customer service was outstanding. The recall work was flawless and it only took a couple of hours. once it was completed, I texted my advisor and told him i would be there in about 30 minutes because i was walking from my house and he had the vehicle delivered and all was great.

Gene Fichte

1st rate service dept. Antonio took care of my Bronco in a prompt and professional manner and kept me updated as the work was being done. Highly recommended. I'll be a long time customer.

Bill Long

We are 100% satisfied and thankful for our experience with the great team at Grand Prairie Ford. The sales team of Danny and Mark were friendly, professional, and very knowledgeable in assisting us with finding the perfect vehicle to replace our previous one involved in an accident and total loss just before Christmas. The entire team supporting us was exceptional. Thank you.

Paris Owl in Pink

I had a wonderful sales experience with my car salesman Ed Freeman. It was the best day ever because he helped me pick out the perfect present for my granddaughters 18th birthday, a black 2022 Chevy Malibu. She is going to love it! The transaction was also smooth and easy. I will definitely recommend him to anyone who is looking to buying a car.

Alyssa Cantu

Joey Pacheco is the BEST. We went on a whim to see what we could do about our current predicament, and he helped us so much! We were able to get a brand new 2024 ford, they made the process quick and easy & Jose was SO helpful. He will be who we go to from now on to purchase our vehicles! We will also be sending our friends and family his way! Lifelong customer!! Thank you Grand Prairie ford!!!

sebas amaya

In February of this year I took my truck to service because it had a noise in the driver's wheel. After leaving it for 2 weeks to diagnose the problem, they told me that the entire brake and rotors on both sides had to be replaced. That cost me almost $800. A few days later I went back because the noise was still there, Jose the service department manager came for a ride with me and told me that the noise I was hearing was normal, that it came from the asphalt of the street, I trusted his word because he has more experience than me, but the parts only lasted 10,000 miles because on a trip to Colorado that I made recently before returning to Dallas I had to go to the dealer there because the problem was bigger and they changed the rotors and the pads again just to get home, that cost me another $700. I went back to Grand Prairie Ford to see if the parts were under warranty and the same person Jose told me that there was nothing they could do, he told me that if I wanted to leave my truck to have it checked out the wait was 4 weeks and that after the diagnosis he was only going to give me a small discount on the parts but that he wasn't sure, I trusted him and continued using my truck after the job was done even after I came back to tell him the noise still there ,but now they are not responsible for anything. $1,500 for nothing. I just took my truck to another shop and the problem was the wheel bearing, which I only spent $300 on parts and labor . I'm sure the owner will tell me that he's very sorry, but if he’s really sorry, he should give me my money back because I can't get back the time I lost waiting. I have the old parts and receipts , I would never come back again.