TX Auto Group - Houston, Texas

Melissa Ann Howell Schier

Thanks Andy for showing us a nice ford f150. Friendly and helpful. We left a black backpack there In the back of the black ford truck that we test drove that ...belongs to my son and it has a laptop in it.Hopefully you will help us locate this important item....

Update! Wow, you found the backpack.We are forever grateful to you.Thank you for being honest and a fun experience!!! Recommend!

Keegan

Hands down best dealership I've dealt with. Deya made sure we were taken care of, wasn't pushy and they worked with us. Had a little hiccup with the car after it was taken around back but they noticed and fixed it immediately. They did this on their own accord as well I didn't even need to point out something was off. They didn't want us to leave the lot worried about anything. Service was fast too we were in and out in around an hour. Overall I would recommend and go back. Happy with my 86, happy with the service and experience.

Fonex42

bought a 2013 Audi S6 from TX Autogroup (best car I've ever driven). very happy with the selection of cars especially prices for them and customer service was really good. I made a purchase 2 months ago and have no problems. Deya did a very good job and helped with all the questions we had

Issa

Had a fantastic experience with TX Auto Group! From start to finish, everything was quick, easy, and straightforward. They go above and beyond to make sure the car is in perfect condition before handing it over, so I felt completely confident with my purchase. They also worked with me to find the best rate and payment plan, which made a huge difference. I really appreciated how seamless and stress-free they made the whole process. Highly recommend for anyone looking for a reliable dealership!

MZX- mei zhongxing

I bought a 2019 Range Rover from this company on September 11, 2024! On September 30, 2024, the vehicle display showed that the wiper water was insufficient! Then the next day! On October 1, 2024, it was filled up! Then the vehicle showed that the coolant was insufficient while driving on October 7, 2024! As a user, the first thing to do is to add coolant! Not a professional will notice the vehicle failure! After the vehicle was filled with coolant! On October 27, 2024, the coolant was insufficient again! I thought there must be something wrong with the car! So I contacted them! They asked me to come over! Then they checked it out! They told me that it would cost $4,000 to repair the car! It would cost $4,000 to repair the car! That car is not a small problem! With such a big problem, why didn't they find the problem with the vehicle before selling it? As a dealer! When purchasing and selling used cars, they will check the entire car! Only then will they give the seller a reasonable price! If you want to sell it again, you must improve the vehicle failure problem to a qualified level! Then sell it! This is not a small problem! Such a big problem, I asked them to write a vehicle fault report for me! What problem costs 4,000 yuan to repair? The sales manager said no! Then I asked them why they charged me 4,000 yuan! I came back today to ask a friend who repairs the car to help me check it! They said the engine problem is very serious! It will cost more money! Such a big fault! Such a big problem and still selling it! What kind of behavior is this? I asked them that the user showed that the coolant was too low in less than a month after using the car! What will the user do! Will they do a full car inspection like a professional? So I will find a professional Land Rover dealer to check it again tomorrow! After getting the report, I will definitely safeguard my legal rights! Tell everyone not to choose dealers blindly! Otherwise, there is no guarantee for after-sales service! They will only say that you didn’t buy insurance! It can only mean that there was such a big problem when the vehicle was sold! So when you buy a used car in the future! You must look at the dealer and service guarantee! Either be professional yourself! Otherwise, there is no guarantee! Unless you really like this car! Then you should do a vehicle inspection! It won’t hurt yourself! Otherwise, when they sell it to you, they will tell you that this is a used car! You didn’t buy insurance! And this car was bought on September 11, 2024! The problem occurred on October 7, 2024! If all car buyers are not professionals, such a big problem cannot be detected before the sale! If the car purchased is unqualified! Will the user bear it himself? It is normal for the vehicle to have small problems! Such a big problem is that the coolant engine exhaust pipe is leaking! This is not a small problem, right? They can't help but check the problem of this car! Such a serious and big problem! In the end, the user will bear it himself! If the car has no problem within a month or the user himself is a professional, it has only traveled 2,600 miles! Such a big problem occurred in 27 days within a month! What is the reason! Is it that the dealer did not sell a qualified vehicle! Or is it the user's problem?

Jordan Leal-Vargas

Tx Auto Group did a great job and Izzy handled everything for us while we were on the way from Kyle so the entire process was super smooth and painless! Appreciate all the hard work from these guys and Super happy with our purchase!

Tatyana Polite

I had the best experience with buying my little scooter bug from TX Auto Group. I brought my Fiat 100% online, which is a first for me. Alex was AMAZING! He called me FaceTime to let me see the car in real time and even took me for a virtual test drive. Brought the car on Monday and it was delivered to me in TN Wednesday before 4 pm. Really couldn’t have asked for a better experience! 10/10 recommend.

Brian Crowe

I recently had the pleasure of purchasing a car from TX Auto, and I'm beyond impressed with the seamless experience, especially considering I was buying from out of state and needed it shipped to me. I want to extend my deepest gratitude to Jay and the entire team for their outstanding assistance and professionalism throughout the process.

Despite the distance, Jay made the entire transaction feel effortless. From our initial communication to the final delivery of the vehicle, he remained communicative, transparent, and accommodating every step of the way. His knowledge and expertise were evident as he guided me through the purchase process, ensuring all necessary paperwork and logistics were handled promptly and efficiently.

TX Auto's commitment to customer satisfaction truly shines through their exceptional service. Not only did they source a quality vehicle that met my specifications, but they also coordinated the shipping process flawlessly, providing updates and reassurance throughout.

Thanks to Jay and the team at TX Auto, I now have my dream car delivered right to my doorstep, hassle-free. I wholeheartedly recommend TX Auto to anyone in search of a reliable dealership with top-notch service, whether you're purchasing locally or from afar. Thank you again for your outstanding support!